Absolutly nothing if you don’t have smarts to track your progress! Whatever you are not keeping track of, you are losing money on! This doesn’t require you to buy expensive software to have cool looking interfaces and layouts so intricate you need a huge manual to understand it all. I use simple excel spreadsheets to keep track of many of our projects and tasks and so far it is paying off huge! Our workload is lighter, our margins bigger and it will continue to rise as now I have more resources freed up to improve in other areas. Get with it or get out!